IMPROVING THE FLOW OF URBAN LIFE

We are a global leader in the elevator and escalator industry, and our job is to make the best of the world’s cities.

I want information on new lifts and elevator solutions I want information on maintenance, servicing and repairs I want information on upgrads and modernisation

Need to get in contact with us?

OUR CUSTOMER CONTACT CENTRE

You can contact KONE’s 24/7 Customer Care Centre on 1300 362 022 to:

  • place a service call for general maintenance issues
  • report an emergency such as passenger entrapment
  • report critical equipment issues and disruptions

OUR OFFICES

KONE has service centers and sales offices across Australia and New Zealand. For general enquiries, account information and invoicing-related questions, please contact your local branch.

OUR HEAD OFFICE

The head office for KONE Australia and New Zealand features our state of the art Training Academy, R&D Centre and in-house Customer Care Centre.
Address: 185 O’Riordan St, Mascot, NSW 2020
Ph: (02) 9577 7000